HOSTING & SUPPORT SERVICES

At The Web Orchard we provide professional, reliable and fast managed hosting and support services.

Our hosting and support include everything in one package to ensure you get support on WordPress issues, security updates and a high uptime.

With managed hosting from The Web Orchard leave the responsibility of keeping your website online and working to us. No more worrying about WordPress updates, user errors or security issues.

Standard Managed Hosting

Our standard managed hosting package includes:

• Hosting diskspace & bandwidth
• WordPress maintenance and plugin updates
• Phone & email support
• Rolling 30 days snapshot backups
• SSL certificate
• 24/7 uptime monitoring and reporting
• User support for WordPress
• SMTP Relay (helping improve website email delivery)
• Built in CDN allowing for fast loading of assets anywhere in the world

Professional Managed Hosting

Our Professional managed hosting package includes everything in the standard package and includes:

• E-Commerce support
• Staging and live areas

Enterprise Managed Hosting

Our Enterprise managed package includes everything in the standard & professional packages and includes:

• Support for more complex sites which require input from our developers.
• Support on advanced systems – including systems like LearnDash, custom WordPress plugins and other third party integrations.
• Faster response times for non-urgent issues.

White Label Hosting Services

Our white label WordPress hosting service allows your agency to offer WordPress hosting solutions to your customers without them knowing a third party company is involved.

We work with a number of agency partners providing secure hosting services for their client websites creating a seamless service and support where required.

To find out how we can work with your agency please contact us.

Security

We use several systems to enhance security:

• Cloudflare – provides security at a DNS level as well as our CDN and SSL certificate.
• Backup – our hosting has a rolling 30 days of snapshot backups.
• Wordfence – allows us to setup MFA for user account access into the WordPress back end.
• Cyber Essentials – Information Solutions/The Web Orchard has Cyber Essentials demonstrating that our IT security level is at a good standard.

Please contact us for costs, migration can often be done for no additional cost, discounts available for multiple websites. All packages minimum of 12 months.

Legacy Drupal 7 hosting available, please contact us for more details.

All our hosting providers meet our environmental standards.